Questions about Pixel Helmet Studio or TexPainter? Email support@pixelhelmet.com. We aim to reply within 12 hours.
Before launch
TexPainter and Pixel Helmet Studio are in development. Paid subscriptions are closed. SteamBridge is planned for a later release, with no release date announced.
Help us help you
For a technical question, include your Unreal Engine version, operating system, tool version and the steps that led to the problem. A screenshot or short recording can help.
Please do not send passwords, API keys, payment-card details or private project files. If we need a sample project, we’ll arrange an appropriate way to share it.
Common questions
Does joining the mailing list create an account?
No. The launch list is free and separate from a paid Pixel Helmet account. Once sales open, you can create your account during checkout.
How much will Studio cost?
The approved launch price is USD 10 per month or USD 90 per year. Annual billing saves USD 30 compared with twelve monthly payments. Applicable taxes will be shown before purchase.
How many people and computers does a subscription cover?
One subscription is for one developer on one activated computer. Offline access is planned for up to 48 hours, within the paid subscription period. Activation and device replacement instructions will be published before launch.
What happens when paid access ends?
Premium tool features stop when paid access expires. Artwork already created and games already shipped remain usable. Cancelling renewal does not remove time you have already paid for.
Which Unreal versions and operating systems are supported?
The tested compatibility list will be published before sales open. Please wait for that list before deciding whether TexPainter fits your project.
Where are my account and billing settings?
Sign in to your account to view the options available to you. Paid purchases are currently closed.
Pixel Helmet
Dubai Internet City (DIC), Building 16, Ground Floor
Dubai, United Arab Emirates